Flair Espresso Warranty
Flair 58 Plus (2), Flair 58 and Flair 58x Warranty
The Flair 58 Press Stand and the metal components (non-electrical) of the Flair 58 and Flair 58x Brew Head are warranted against functional defects for five (5) years, from date of purchase, when used in accordance with all operating and safety instructions.
The electrical components of the Preheat System of the Flair 58 are warranted against functional defects for two (2) years from the purchase date, again when used in accordance with all operating and safety instructions.
The Flair 58 Pressure Gauge, Portafilter, Basket and Tamper are warranted against functional defects for one (1) year from the date of purchase, when used in accordance with all operating and safety instructions.
All other parts of the Flair 58 and Flair 58x that are more subject to normal wear and tear, including but not limited to O-rings and Silicone Sleeves, are warranted against defects in material or malfunction for six (6) months from the purchase date, although these items are expected to last beyond the warranty. Proof of purchase is required to validate the warranty period.
PRO Family Warranty
The Flair PRO, PRO 2 and PRO 3 Press Stand, Brewing Cylinder and Stainless Steel Plunger are warrantied against functional defects for five (5) years from the purchase date, when used in accordance with all operating instructions.
Parts that are more subject to normal wear and tear, including but not limited to O-rings, Dispersion Screen, Silicone Sleeves, Piston Stem, and Portafilter are warranted against defects in material or malfunction for one (1) year from the purchase date, although these items are expected to last beyond the warranty.
The pressure gauge is sensitive to impact and must remain dry outside at all times. Failure to comply with this will void any warranty claims.
NEO, Classic and Signature Warranty
The Flair Espresso Maker NEO, Classic and Signature models Standard Press Stand and metal Brewing Cylinders are warranted against functional defects for three (3) years from the purchase date, when used in accordance with all operating instructions.
Parts that are more subject to normal wear and tear, such as O-rings, Silicone Sleeve, Piston, Pressure Gauge and Portafilter are warranted against defects in material or malfunction for six (6) months from the purchase date, although these items are expected to last beyond the warranty.
NEO Flex Warranty
The Flair Espresso Maker NEO Flex Press Stand and metal Brewing Cylinders are warranted against functional defects for one (1) year from the purchase date, when used in accordance with all operating instructions.
Parts that are more subject to normal wear and tear, such as O-rings, Silicone Sleeve, Piston and Portafilters are warranted against defects in material or malfunction for six (6) months from the purchase date, although these items are expected to last beyond the warranty.
The Royal Grinder
The Royal Grinder’s aluminum structure and steel burrs are warranted against functional defects for three (3) years from the purchase date, when used in accordance with all operating instructions. All other parts of the Royal Grinder are warranted against functional defects for one (1) year from the purchase date.
This warranty does not cover normal wear and tear, and is voided if the grinder is used outside of operating instructions, is used to grind any material other than roasted coffee beans, or is made wet or exposed to heat about 120 F (50 C).
The Flair Power Tower
The Flair Power Tower is warrantied against functional defects for one (1) year from the purchase date, when used in accordance with all operating instructions.
This warranty does not cover normal wear and tear, and is voided if the Power Tower is used outside of operating instructions, is used to grind any material other than roasted coffee beans, or is made wet or exposed to heat about 120 F (50 C).
The Flair Café Kettle
The Flair Café Kettle is warrantied against functional defects for one (1) year from the purchase date, when used in accordance with all operating instructions.
This warranty does not cover normal wear and tear, and is voided if the Kettle is used outside of operating instructions, including using a voltage other than specified for the specific kettle version, either 110v or 220v.
The Flair Brew Scale & Weigh Cup
General Warranty Terms
All above warranties apply only when the product and parts are used in accordance with all operating instructions. The warranty does not include shipping costs. The warranty becomes void if the product or parts are modified, abused or improperly used, damaged by accident or neglect, or if any parts are improperly installed.
Email service@flairespresso.com with any questions about a possible defect. All defective product claims will be handled on an individual basis by our Customer Service that will ask you to describe the problem and provide the purchase date and location. Upon confirmation of the defect, we will give you a Return Material Authorization (RMA) for you to use and return the product or defective part. The RMA number must be clearly written on the side of the shipping box in which you return the product. Unless otherwise instructed by us, the product or parts must be sent freight prepaid to our company address and not to the store it was purchased from. Customers are liable for shipping costs.
Intact Idea makes no other warranties, express or implied, and specifically excludes warranties of merchantability and fitness for a particular purpose. Intact Idea’s liability under this warranty shall be limited to repair or replacement of the defective part(s), whichever may apply. Intact Idea shall not be responsible for any damages or personal injuries, whether incidental or consequential, or claims for such damages based on any legal theory, which may occur while using this product. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state and country to country.
